Web login for ZOHO API v2 has no field for user name

Discussion of issues, suggestions and bugs of Devart Excel Add-ins, our product line for connecting Excel to external data from cloud applications and databases
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Evaluator
Posts: 2
Joined: Fri 30 Nov 2018 09:17

Web login for ZOHO API v2 has no field for user name

Post by Evaluator » Fri 30 Nov 2018 09:47

Dialog in Excel add-in v2.0.2.0 shows locale selection dropdown instead of user name/email. Therefore login via API v2 is impossible. See screenshot.

Pinturiccio
Devart Team
Posts: 2373
Joined: Wed 02 Nov 2011 09:44

Re: Web login for ZOHO API v2 has no field for user name

Post by Pinturiccio » Wed 05 Dec 2018 13:53

We could not reproduce the issue. We show Zoho login page. This is a page on the Zoho site not ours.
Devart Excel Add-ins use Internet Explorer as an internal browser. Try cleaning the Internet Explorer cache. If it does not help, then open Internet Explorer and login to your Zoho CRM account. Stay logged in and click Web Login for the Zoho CRM connection in Devart Excel Add-in for Zoho CRM. In this case, the authentication step will be skipped and you will be directed to the next step.

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