ODBC salesforce Excel freezes

Discussion of open issues, suggestions and bugs regarding usage of ODBC Drivers
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evertvanbochove
Posts: 1
Joined: Fri 15 Jun 2018 10:42

ODBC salesforce Excel freezes

Post by evertvanbochove » Fri 15 Jun 2018 10:50

Hi there,

I just installed the trial version of devart odbc for salesforce.
When go to my datasource in excel and select devart, the query opens and i can sellect from the different tables.
But when i select a table the query freezes for 3 minutes.
After 3 minutes i can finaly select the kolums and add them to my excel.

This freeze makes it very hard to work with this driver.
Can someone give me a solution to this problem?
When i try the trial version from Cdata it works perfectly fine.

MaximG
Devart Team
Posts: 1093
Joined: Mon 06 Jul 2015 11:34

Re: ODBC salesforce Excel freezes

Post by MaximG » Tue 19 Jun 2018 13:14

Thank you for the information. We are constantly working on the improvement of our product. Thus, the questions related to its performance are of high priority for us. We will investigate the issue according to your description and let you know the results

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