Build 4.1.5 not yet available in registered user area!?

stevel · Post by **stevel** » Fri 02 Mar 2012 20:14

Build 4.1.5 announced on forum as available for download but not yet available in registered user area..

Please upload urgently.

AndreyZ · Post by **AndreyZ** » Sat 03 Mar 2012 08:12

Hello,

If you cannot download UniDAC 4.1.5 from Registered Users' Area, it means that your subscription expired. You should renew it here (on the Renewals & Upgrades tab, in the Subscription Renewals section): http://www.devart.com/unidac/ordering.html . After subscription renewal you will be able to download UniDAC 4.1.5 from Registered Users' Area.

stevel · Post by **stevel** » Sat 03 Mar 2012 09:22

Followed up via email.

Bests,
Steve

ASKtec · Post by **ASKtec** » Sat 03 Mar 2012 11:03

Great, i have a vailid subscription and could not download the UNIDAC 4.1.5... i only see the 4.1.4 in Registred Users Area.

I have send now emails to Devart and no answer yet

Is there a chance to get a answer at the weekend?

AndreyZ · Post by **AndreyZ** » Sat 03 Mar 2012 11:28

I've redirected your question to our sales department.

Devart · Post by **Devart** » Sat 03 Mar 2012 12:16

ASKtec wrote:Great, i have a vailid subscription and could not download the UNIDAC 4.1.5... i only see the 4.1.4 in Registred Users Area.

I have send now emails to Devart and no answer yet
Is there a chance to get a answer at the weekend?

Using your credentials you should download the last build Version 4.1.5 (02-Mar-2012).
Please try to re-login.
If not, please email your license number to our sales team.

Regards,
Devart Support

ASKtec · Post by **ASKtec** » Sat 03 Mar 2012 16:10

I have send now the third eMail to the sales team. The re-login will not work... i only see Version 4.1.4 ...

Thanks.

Uli65 · Post by **Uli65** » Sat 03 Mar 2012 19:18

ASKtec wrote:Great, i have a vailid subscription and could not download the UNIDAC 4.1.5... i only see the 4.1.4 in Registred Users Area.

I have send now emails to Devart and no answer yet
Is there a chance to get a answer at the weekend?

I have the same problem, a valid subscription but I only see the version 4.1.4 in the Registred Users Area

HarryS · Post by **HarryS** » Mon 05 Mar 2012 09:52

I'm a owner of a valid subscription and I can't see 4.1.5 too! A one year subscription from May 2011 lasts till May 2012, I think.

Devart · Post by **Devart** » Tue 06 Mar 2012 08:12

ASKtec wrote:Great, i have a vailid subscription and could not download the UNIDAC 4.1.5... i only see the 4.1.4 in Registred Users Area.

I have send now emails to Devart and no answer yet
Is there a chance to get a answer at the weekend?

Unfortunately, no emails from your address. Please email your license No to our sales team.

Regards,
Devart Support

xalion · Post by **xalion** » Wed 07 Mar 2012 08:45

I also send sales team my license number ,
but four days later,still no answer!!

ael · Post by **ael** » Wed 07 Mar 2012 09:05

Hello,

Same problem (licence purchased on September 10 2011) here. I've used the contact form to ask the sales dept. for help.

xalion · Post by **xalion** » Thu 08 Mar 2012 06:59

why nobody response about it????

ael · Post by **ael** » Thu 08 Mar 2012 07:14

Hello,

I contacted the sales dept. and got a quick answer, did you try contacting them with your licence number?

xalion · Post by **xalion** » Thu 08 Mar 2012 07:22

yes . I send license number to them,but no answer.