Convert from dbForge for MySql Pro Trial to paid product

Discussion of open issues, suggestions and bugs regarding database management and administration tools for MySQL
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dbmeyer
Posts: 1
Joined: Fri 04 Nov 2011 06:15

Convert from dbForge for MySql Pro Trial to paid product

Post by dbmeyer » Fri 04 Nov 2011 06:28

Hi Everybody...this is my first post here.

I've been using your neat product in its free trial form nearly every one of the last 30 days. I love it.

It expired tonight at midnight here (an hour and a half ago GMT-5H, I think).

I finally got the new version purchased, received three emails from Share-IT, can't really figure out which is the activation number for the product and also can't figure out how to make the product accept the activation number. Whenever I start it, it says that my trial is ended and then quits.

Help! I have a Monday deadline and I need it for work tomorrow (in 8 hours). What do I need to do? Also, I'd rather not lose my settings!!! I need somebody to hold my hand for a little bit.

Best

Doug

Alexz
Devart Team
Posts: 165
Joined: Wed 10 Aug 2005 08:30

Post by Alexz » Fri 04 Nov 2011 08:12

After product trial period expires in the trial edition of the product, you won't be able to use it anymore. You should uninstall it.
So, after you receive you credentials to access to Registered Users' Area, you need to uninstall the trial edition of the product, download the purchased one, and install it.
Last edited by Alexz on Fri 04 Nov 2011 08:36, edited 2 times in total.

Devart
Site Admin
Posts: 3974
Joined: Tue 26 Oct 2004 13:51

Post by Devart » Fri 04 Nov 2011 08:31

Dear dbmeyer,

Thank you for your order.
We received your payment and sent you registration email.

If we can be of further assistance please contact us at sales @t devart d0t com

Devart Sales Team
www.devart.com

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