Firefox can't establish a connection to secure.shareit.com

Discussion of open issues, suggestions and bugs regarding database management and administration tools for MySQL
Post Reply
nickweavers
Posts: 8
Joined: Tue 02 Mar 2010 19:07
Location: Southampton, UK

Firefox can't establish a connection to secure.shareit.com

Post by nickweavers » Sun 27 Feb 2011 19:13

Hi, I was trying to purchase the Standard edition of dbForge for MySQL but kept getting:

Unable to connect

Firefox can't establish a connection to the server at secure.shareit.com

It turned out my DynDns was blocking it because the domain is know to host spyware.

You can check this here: http://www.barracudacentral.org/lookups/domain-category

secure.shareit.com is a service of Digital River so I am sure it is reputable, but they should be making sure they keep themselves off these blacklists as they may be losing you customers.

Devart
Site Admin
Posts: 3974
Joined: Tue 26 Oct 2004 13:51

Post by Devart » Mon 28 Feb 2011 19:11

Dear nickweavers,

Thank you for provided information.
We forwarded it to share-it! tech support and they promised to resolve this issue in the meantime.
We will let you know soon.
Sorry for inconvenience but we have never met similar problems.

Regards,
Devart Team

nickweavers
Posts: 8
Joined: Tue 02 Mar 2010 19:07
Location: Southampton, UK

Post by nickweavers » Tue 05 Jul 2011 19:48

I am unable to get the product to update. I just checked the shareit domain again in http://www.barracudacentral.org/lookups/domain-category and it reports:

The domain name secure.shareit.com was found under the following categories: spyware

I suspect this is why I get the message from dbForge saying there is no access to the site.

My product is still at 5.0.28 and the latest release is 5.0.37 so I would really like to catch up.

What can you advise I do?

Devart
Site Admin
Posts: 3974
Joined: Tue 26 Oct 2004 13:51

Post by Devart » Wed 06 Jul 2011 14:38

Hello,

we have just sent you credentials to download the new version.
Please try to download and let us know.

Regards,
Devart Support

Post Reply