New driver update not available for registered users.

epachsoft · Post by **epachsoft** » Fri 16 Oct 2009 17:34

Hi there,

The latest update (4.55.20) is not listed on the current version history and it is not one of the available download versions for registered users.

It is indeed available for normal download (trial), but not for registered ones.

epachsoft · Post by **epachsoft** » Wed 21 Oct 2009 04:05

Hello guys,

I reported this situation 5 days ago, on the original announcement, on an additional post and by email to the support group and it has not being corrected, not even a reply with an acknowledgment of the situation and the actions being follow to revert the situation.

I maybe missing the complexity behind this, but if the update is already available on the trial version, why you cant just make it available to the registered users.

It is a critical issue and it is putting our D2010 migration on hold for almost a month now.

Devart · Post by **Devart** » Mon 26 Oct 2009 11:54

Dear epachsoft,

We sent login information for download version 4.55.20 on 17-Oct-09 and forwarded today.
Please check and confirm receiving. If you cannot get our messages please send to our sales team alternative email address.

Regards,
Devart Support