Page 1 of 1
license
Posted: Fri 27 Mar 2009 13:16
by markdueck
Hi,
I bought a new license/1 year subscription, and I have not gotten any email from devart since I bought it. ShareIt has sent me email confirmation that my card has been charged. I have emailed
[email protected] multiple times, even from different email addresses, but I get absolutely no response. Whom can I email, or what can I do?
My ShareIt Order number is: 260480945, and I ordered it on March 6th.
Thanks,
Mark
Posted: Mon 30 Mar 2009 13:27
by merciamickc
When I subscripted when suffered the same problem.
It turned out that my online protection was stripping out the emails from Devart so I set myself up a gmail account and had the necessary sent to that account but I would have thought devart could have suggested this to you
Best of luck
Mick
Re: license
Posted: Mon 30 Mar 2009 21:15
by eduardosic
markdueck wrote:Hi,
I bought a new license/1 year subscription, and I have not gotten any email from devart since I bought it. ShareIt has sent me email confirmation that my card has been charged. I have emailed
[email protected] multiple times, even from different email addresses, but I get absolutely no response. Whom can I email, or what can I do?
My ShareIt Order number is: 260480945, and I ordered it on March 6th.
Thanks,
Mark
Send a email to
[email protected]
Re: license
Posted: Tue 31 Mar 2009 11:33
by Devart
markdueck wrote:I bought a new license/1 year subscription, and I have not gotten any email from devart since I bought it. ShareIt has sent me email confirmation that my card has been charged. I have emailed
[email protected] multiple times, even from different email addresses, but I get absolutely no response. Whom can I email, or what can I do?
Dear markdueck,
we forwarded registration info to your gmail address, please check and confirm receiving to our sales by email.
Regards,
Devart support
Resolved
Posted: Tue 31 Mar 2009 12:34
by markdueck
Thanks everyone and Devart.
I got an email finally in my gmail account with my license. According the the email headers, devart had sent it to me on March 10, only 4 days after purchase.
I had received several emails from them before - as I have purchased multiple connections - at my other address, don't quite know why I can't receive from them anymore at my usual addy.
Thanks,
Mark