Login problems

Discussion of open issues, suggestions and bugs regarding SDAC (SQL Server Data Access Components) for Delphi, C++Builder, Lazarus (and FPC)
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LHSoft
Posts: 126
Joined: Sat 18 Aug 2012 08:33

Login problems

Post by LHSoft » Wed 12 Dec 2018 15:31

Hello,
your Homepage does not work for me any more since a few days.
Login and Licenses (https://secure.devart.com/) does only show empty white screen.

Whats that?
Hans

LHSoft
Posts: 126
Joined: Sat 18 Aug 2012 08:33

Re: Login problems

Post by LHSoft » Mon 17 Dec 2018 13:49

Hello,
Maybe I get an answer soon?
I can Login, but license page and profile page are empty.
I am an active, registered user so I want to have Access to my licenses

Stellar
Devart Team
Posts: 312
Joined: Tue 03 Oct 2017 11:00

Re: Login problems

Post by Stellar » Tue 18 Dec 2018 11:04

We need your email address which you use to log in to the secure.devart.com, in order for us to reproduce and fix this issue. Send it to us using the contact form at our site: devart.com/company/contactform.html

LHSoft
Posts: 126
Joined: Sat 18 Aug 2012 08:33

Re: Login problems

Post by LHSoft » Tue 18 Dec 2018 18:35

Hello,
my registered Email is like the Email here in Forum: service@lhsoft.de.
I did send the request with my Email per Supportform too last week - no Response too!
Im using IE on Win10.

best regards
Hans

Stellar
Devart Team
Posts: 312
Joined: Tue 03 Oct 2017 11:00

Re: Login problems

Post by Stellar » Wed 19 Dec 2018 09:18

Please, specify the version of IE you are using. Perhaps, your browser does not support JS standard ES2015, since IE versions older than Edge do not support this standard. We will fix this issue as soon as possible. As a workaround, you can use any other browser, for example: Edge, Chrome or Firefox.

LHSoft
Posts: 126
Joined: Sat 18 Aug 2012 08:33

Re: Login problems

Post by LHSoft » Wed 19 Dec 2018 12:11

Im using the newest Version of IE. There was no Problem before 2 weeks ago.

Stellar
Devart Team
Posts: 312
Joined: Tue 03 Oct 2017 11:00

Re: Login problems

Post by Stellar » Wed 26 Jun 2019 13:38

Are you still having problems with signing into Customer Portal?

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