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Salesforce Sandbox login not working

Posted: Mon 19 Mar 2018 16:45
by kbsally
Trying to log into my Salesforce sandbox with the Excel Add-in and getting the incorrect user ID, Password or security token error.

I'm using test.salesforce.com for my host.

I've logged in successfully to several production and developer orgs, but no luck with sandboxes.

What am I doing wrong?

Re: Salesforce Sandbox login not working

Posted: Thu 22 Mar 2018 13:11
by Pinturiccio
Please specify your Excel Add-ins version. You can find it if by opening Excel and clicking 'About' on the Devart tab in the Help group.