Salesforce Sandbox login not working

Discussion of issues, suggestions and bugs of Devart Excel Add-ins, our product line for connecting Excel to external data from cloud applications and databases
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kbsally
Posts: 1
Joined: Mon 19 Mar 2018 16:27

Salesforce Sandbox login not working

Post by kbsally » Mon 19 Mar 2018 16:45

Trying to log into my Salesforce sandbox with the Excel Add-in and getting the incorrect user ID, Password or security token error.

I'm using test.salesforce.com for my host.

I've logged in successfully to several production and developer orgs, but no luck with sandboxes.

What am I doing wrong?

Pinturiccio
Devart Team
Posts: 2420
Joined: Wed 02 Nov 2011 09:44

Re: Salesforce Sandbox login not working

Post by Pinturiccio » Thu 22 Mar 2018 13:11

Please specify your Excel Add-ins version. You can find it if by opening Excel and clicking 'About' on the Devart tab in the Help group.

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