Where is Salesforce?

Discussion of issues, suggestions and bugs of Devart Excel Add-ins, our product line for connecting Excel to external data from cloud applications and databases
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mansfield
Posts: 5
Joined: Sun 27 Nov 2016 19:17

Where is Salesforce?

Post by mansfield » Wed 19 Jul 2017 13:57

I have no datasource for salesforce, only salesforce marketing cloud?! How do I get salesforce data?

mansfield
Posts: 5
Joined: Sun 27 Nov 2016 19:17

Re: Where is Salesforce?

Post by mansfield » Wed 19 Jul 2017 13:58

(I've tried reinstalling, and even installing an older version)...

Pinturiccio
Devart Team
Posts: 2279
Joined: Wed 02 Nov 2011 09:44

Re: Where is Salesforce?

Post by Pinturiccio » Thu 20 Jul 2017 12:42

Salesforce source can be absent either if you did not select it when installing Excel Add-ins, or if your trial period for Excel Add-in for Salesforce expired. It can also be absent if you install Excel Add-ins version, released after your subscription for Excel Add-in for Salesforce expired.

Please send us the additional configuration information from our add-ins. To get it, perform the following actions:
- Open Excel and click 'About' on the Devart tab in the Help group;
- The "About Devart Excel Add-ins" dialog box will open. Click the "Copy Info" button. Information will be copied to the Clipboard. Send us this information.

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