Doesn't work

Discussion of issues, suggestions and bugs of Devart Excel Add-ins, our product line for connecting Excel to external data from cloud applications and databases
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warrio
Posts: 1
Joined: Thu 07 May 2015 21:27

Doesn't work

Post by warrio » Thu 07 May 2015 21:31

I installed the add on, made a connection and it just hangs after selecting table and hitting finish.

Pressed cancel and tried to close excel, just hanging excel will not close

Shalex
Site Admin
Posts: 9543
Joined: Thu 14 Aug 2008 12:44

Re: Doesn't work

Post by Shalex » Mon 11 May 2015 10:03

Thank you for your report. Please give us the following information:
1) is this problem intermittent or persistent? Does it depend on the table you are selecting data from?
2) which database server are you working with?
3) specify the version of your Excel Add-ins (Excel > Devart > About)
4) tell us the product version of your Microsoft Office

Pinturiccio
Devart Team
Posts: 2420
Joined: Wed 02 Nov 2011 09:44

Re: Doesn't work

Post by Pinturiccio » Fri 12 Jun 2015 10:52

We have fixed the bug with freezing when importing data to Excel 2007. We will post here when the corresponding build of Excel Add-ins is available for download.

Pinturiccio
Devart Team
Posts: 2420
Joined: Wed 02 Nov 2011 09:44

Re: Doesn't work

Post by Pinturiccio » Fri 19 Jun 2015 10:25

New version of Devart Excel Add-ins 1.1 is released.
It can be downloaded from http://www.devart.com/excel-addins/download.html (trial version) or from Registered Users' Area (for users with valid subscription only).
For more information, please refer to http://forums.devart.com/viewtopic.php?t=31999

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