Freshdesk - Updating Time Entries

Discussion of issues, suggestions and bugs of Devart Excel Add-ins, our product line for connecting Excel to external data from cloud applications and databases
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Posts: 1
Joined: Tue 03 Mar 2020 10:33

Freshdesk - Updating Time Entries

Post by AskHenry » Tue 03 Mar 2020 10:36

I have a problem with updating time entries using excel add-in.
I have an error:
Validation failed: [Field: time_spent] It should be in the 'hh:mm' format.
Type of a cell is the same as was downloaded using devart.
How to fix that?

Devart Team
Posts: 9
Joined: Tue 06 Aug 2019 07:43

Re: Freshdesk - Updating Time Entries

Post by dm-m » Thu 05 Mar 2020 07:43


Thank you for creating a post with us.

Let us know the Freshdesk object that you are trying to update and the query. You can copy it from "SQL Query" tab:

We are looking forward to hearing from you.

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