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Can't connect to QBO

Posted: Wed 24 Jun 2020 01:51
by rgoldman
Hello

Trying to add an ODBC connection and I enter my login and 2FA code but then I'm redirected to a page that says this browser is not supported, I assume it's using IE internally somehow, but Chrome is my default. I'm trying to uninstall IE and see if it works after that. Any more ideas?

Thanks

Re: Can't connect to QBO

Posted: Wed 24 Jun 2020 01:59
by rgoldman
Image

Re: Can't connect to QBO

Posted: Mon 27 Jul 2020 09:16
by MaximG
Thank you for the provided information. The described error occurs in the QuickBooks Web authorization form. This form implementation in our driver is based on using the Internet Explorer Engine. Therefore, the issue can be related to the use of this particular browser. Please tell us which version of Internet Explorer is installed on the machine. Can you get authorized with QuickBooks in this browser?

Re: Can't connect to QBO

Posted: Sat 05 Sep 2020 13:46
by Anne942
thank you.. this is the problem that brought me here

Re: Can't connect to QBO

Posted: Tue 08 Sep 2020 13:41
by MaximG
Have you encountered the same issue as the original poster? Please try to authorize using Internet Explorer.