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ODBC Driver for BigCommerce fail Test connection
Posted: Tue 07 May 2019 18:27
I star getting the following error when i click on Test Connection button.
Yesterday everything was working ok.
[DEVART][ODBC][BigCommerce]The underlying connection was closed: could not establish trust relationship for the SSL/TLS secure channel
Re: ODBC Driver for BigCommerce fail Test connection
Posted: Thu 16 May 2019 14:44
Have you been able to connect to BigCommerce without our driver (using any other third-party tool) ? Please follow the steps:
1. Re-generate the API Key and API Path on BigCommerce back end
2. Proceed to Settings > Channel Integration - BigCommerce config, and click 'Test' to test the connection. If the details need to be updated, then a re-integration wizard will pop-up which will guide you through the whole process of entering new details.