Error: "Can not send report"

Discussion of open issues, suggestions and bugs regarding database management and development tools for PostgreSQL
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dburtsev
Posts: 7
Joined: Wed 18 Jan 2017 19:57

Error: "Can not send report"

Post by dburtsev » Fri 02 Aug 2019 15:23

We are using proxy in our office network for internet connection. It looks like dbForge can't send error message to Devart if proxy is used.

How to reproduce:
Connect to Amazon Redshift.
Execute sql statement "SELECT * FROM PG_PROC_INFO where proname = 'sp_test3';"
---------------------------
dbForge Studio 2019 for PostgreSQL
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Can not send report.
---------------------------
OK
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alexa
Devart Team
Posts: 2779
Joined: Fri 24 Jun 2011 14:17

Re: Error: "Can not send report"

Post by alexa » Mon 05 Aug 2019 14:53

Could you please perform the following:
1. Select 'Tools -> Options...' from the main menu. The 'Options' window opens.
2. Navigate to the 'Environment -> Output' branch.
3. Select the 'Write queries sent by the program to the SQL Log' and 'Log application errors' options.
4. Unselect the 'Delete application log after closing' option. Click 'OK'.
5. Reproduce the issue and send us the *.log file with the latest date from the following folder:

Code: Select all

%SystemDrive%\Users\%UserName%\AppData\Roaming\Devart\dbForge Studio for PostgreSQL\
You can send a reply straight to our support system at alexaATdevartDOTcom and supportATdevartDOTcom .

Please also specify what version of dbForge you are using.

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