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Service fails to start if DB unavailable

Posted: Mon 01 Jul 2019 12:30
by sbone
The DevArt Review Assistant Service fails to start if the SQL database is not available. Although it is set as Automatic (Delayed Start), our database is on a different server, and when performing server maintenance at times the SQL Server has not finished its reboot when the DevArt Review Assistant Service starts and it fails to start. This being a rather standard use case, I am surprised not to see other forum posts regarding this. Can you please fix it?

Thanks,
Steve

Code: Select all

Review Assistant 4.1.237.

If you can not resolve this error, please contact Devart support team: https://www.devart.com/company/contactform.html?product=review-assistant

Error occurred in Perform at 7/1/2019 7:58:34 AM:

Message: Database does not exist or service logon user has no rights to access it.
Source: ReviewAssistantServer
TargetSite: Void #=qCokK4hFL7ldtsVqpiS9d0qJBFsutp5ZX3sM8xi2iPyE=(Devart.ReviewAssistant.Data.ReviewAssistantContext)
HelpLink: 
Type: System.InvalidOperationException
HResult: -2146233079
Stack:
   at Devart.ReviewAssistant.Server.ServerService.#=qLUkMJM$RnaMpL8i7fk0SKovElhPZWGeEjeRP5rDoP1o=.#=qCokK4hFL7ldtsVqpiS9d0qJBFsutp5ZX3sM8xi2iPyE=(ReviewAssistantContext #=q54Oi$S5tA9_$4zGiWa3H0Q==)
   at Devart.ReviewAssistant.Server.ServerService.#=qFvgMFrJY63qp_3lWtx_$pg==(Action`1 #=qXXU5aYlThZlKuonyCLWWbQ==)

Re: Service fails to start if DB unavailable

Posted: Mon 08 Jul 2019 12:17
by mstislavs
Hello,

Thank you for reporting the problem. We will fix this bug in the next maintenance release.

Best regards,
Mstislav Sakidon
Devart Team
www.devart.com