Devart Forums

Hi,

Since installing version 3, I have to restart the Review Assistant service weekly. The Memory utilisation just steadily grows and CPU goes up too. This is the server, not the client.

thanks,

Greg

There was a known memory-leak bug in version 2.0, that was fixed in 3.0. We do not encounter this problem ever since.

Please give us as much details as you can, including number of users, approximate number of reviews and comments created per day, network settings (proxy, ssl, etc).

If you cannot publish this information on forum, you can send it to [email protected]

Hi Artem,

As per the original post - we had no issues on v2, now in v3 we have issues. The usage is the same for each version. About 30 users... I don't know how many posts etc.

There is no proxy setup.

Thanks,

Greg

Had to restart the service again today (5 days since last restart)...

We are still trying to reproduce the memory leak. As a workaround, you can schedule automatic nightly restarting:

1. Open Task Scheduler
2. Create task

3. Specify general options:

4. Add trigger to run task every night:

5. Add action to stop the DevartReviewAssistant service:

6. Add action to start the DevartReviewAssistant service
7. Save the task

Hi,

Thanks for the work around. Just so you know, I'm still getting this issue:

Hi,

I have the same issue, I am under the version 3.0.51 with 20 users.
On V2 I didn't have memory leak but with this version the process of the server rise to 6Go in several days.
I will try the version 3.2 next week.

If you want other information, don't hesitate to ask.