Still got expire warn though bought the license. How can I register my license?

Discussion of open issues, suggestions and bugs regarding usage of dbExpress drivers for SQLite in Delphi and C++Builder
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joe20150101
Posts: 3
Joined: Thu 03 Sep 2015 07:47

Still got expire warn though bought the license. How can I register my license?

Post by joe20150101 » Thu 03 Sep 2015 07:51

I used the trial version of dbExpress driver for sqlite. After the trail version expired, I bought the single standard license. I have clean all the old installation and relevant files, but I still got the "30 days trial period expired, please purchase......" such kind of information.

How can I register my license so that I can start to use the product I bought normally?

Please help. Many thanks.

AlexP
Devart Team
Posts: 5530
Joined: Tue 10 Aug 2010 11:35

Re: Still got expire warn though bought the license. How can I register my license?

Post by AlexP » Thu 03 Sep 2015 10:17

Our products don't require keys to be entered. You should remove the trial version, download a licensed version from secure.devart.com using the credentials you got when buying the product, and install the downloaded version.

joe20150101
Posts: 3
Joined: Thu 03 Sep 2015 07:47

Re: Still got expire warn though bought the license. How can I register my license?

Post by joe20150101 » Thu 03 Sep 2015 12:13

Thanks Alex. That's what I did. I uninstalled the old version and download the latest version after login with the username and password on the https://secure.devart.com/ provided by the sales@devart.com after the purchase. But the problem still there. I tried many times, problem still not solved.

MaximG
Devart Team
Posts: 1650
Joined: Mon 06 Jul 2015 11:34

Re: Still got expire warn though bought the license. How can I register my license?

Post by MaximG » Thu 03 Sep 2015 12:32

1. Delete the Trial version of dbExpress driver for SQLite.
2. Make sure that dbexpsqlite.dll, dbexpsqlite30.dll, dbexpsqlite40.dll libraries were deleted successfully (i.e., make sure these libraries are absent in the folders available to your application).
3. Install the purchased version of dbExpress driver for SQLite

joe20150101
Posts: 3
Joined: Thu 03 Sep 2015 07:47

Re: Still got expire warn though bought the license. How can I register my license?

Post by joe20150101 » Thu 03 Sep 2015 13:01

Thanks, problem solved.

MaximG
Devart Team
Posts: 1650
Joined: Mon 06 Jul 2015 11:34

Re: Still got expire warn though bought the license. How can I register my license?

Post by MaximG » Thu 10 Sep 2015 15:04

We are glad to see the problem resolved. Please don't hesitate to contact us with questions concerning dbExpress Drivers usage

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