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Hi, just rebuilt my laptop. 8.1 didn't play nicely.

I went to download code compare, couldn't find a pro link, so downloaded the demo assuming there would be somewhere to enter the license. Can't see one. Uninstalled, installed the copy of pro I archived at the time. 2.8. It happily tells me there is an update, but it refuses to log in using the credentials I gave it. I know they work, I can log in directly to the web site with them.

So the question(s) does my 2.8 license cover me for 3, or is the "can't log in" error just a cover for "You're not licensed for 3? That was my main guess. Otherwise, where do I get a latest pro download? Is there an issue with the in app update process for 2.8->3?

Thanks

Seems the updater is just badly constructed, so any error results in the username/password issue error. I've discovered you get one year of updates, and I'm not sure when I bought a license last, so may just have expired.

I'll call sales tomorrow, the web site doesn't make the upgrade options clear.

Cheers
Ian

Hello,

I have forwarded your request to our sales department, they will send you an email with further instructions.

Cheers for that, all sorted. I don't know what it was this weekend, had issues with this, Jetbrains web site was going mental, all sorts

Take care
Ian