Hi, just rebuilt my laptop. 8.1 didn't play nicely.
I went to download code compare, couldn't find a pro link, so downloaded the demo assuming there would be somewhere to enter the license. Can't see one. Uninstalled, installed the copy of pro I archived at the time. 2.8. It happily tells me there is an update, but it refuses to log in using the credentials I gave it. I know they work, I can log in directly to the web site with them.
So the question(s) does my 2.8 license cover me for 3, or is the "can't log in" error just a cover for "You're not licensed for 3? That was my main guess. Otherwise, where do I get a latest pro download? Is there an issue with the in app update process for 2.8->3?
Thanks
installing new version, rebuilt machine, etc
Re: installing new version, rebuilt machine, etc
Seems the updater is just badly constructed, so any error results in the username/password issue error. I've discovered you get one year of updates, and I'm not sure when I bought a license last, so may just have expired.
I'll call sales tomorrow, the web site doesn't make the upgrade options clear.
Cheers
Ian
I'll call sales tomorrow, the web site doesn't make the upgrade options clear.
Cheers
Ian
Re: installing new version, rebuilt machine, etc
Hello,
I have forwarded your request to our sales department, they will send you an email with further instructions.
I have forwarded your request to our sales department, they will send you an email with further instructions.
Re: installing new version, rebuilt machine, etc
Cheers for that, all sorted. I don't know what it was this weekend, had issues with this, Jetbrains web site was going mental, all sorts
Take care
Ian
Take care
Ian