Devart Forums

I am trying to create a new horizontal tab group to aid in keeping my multiple queries organized into different investigative workflows. But after getting the latest dbForge update, when I navigate to the menu at the top of the application window, and left-click on the WINDOW menu item, it disappears.
Before: https://snipboard.io/3SB5J8.jpg
After: https://snipboard.io/x9l5P3.jpg

I'm using the latest update 6.3.9 on Windows 10 pro
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General
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Application: dbForge Studio 2022 for SQL Server
Product: Devart dbForge Studio 2022 for SQL Server
Product Edition: Professional
Product Locale: English
Assembly: dbforgesql, Version=6.3.9.0, Culture=neutral, PublicKeyToken=09af7300eec23701
D:\Program Files\Devart\dbForge Studio for SQL Server\dbforgesql.exe
Global cache: False
Framework: 4.7.2 or later
HardwareID: C635-6127-2859-69C9-72AD-9701
License Info: Activated


Query: How do I uninstall the latest version and use the previous version?
(figured it out. Now I can create a new horizontal tab group)

Hi,

Thanks for contacting us!

Kindly be informed that we have created a ticket for investigating this issue.

Once there is an update, we will contact you.

Please, note that we have sent you an email with instructions.

I've checked all the usual suspects (SPAM or our email quarantine holding area) to see if I could find it or have accidentally deleted it, and I cannot find it. Could you send the email again? I'll make sure I watch for it in the next few days. Thank you.

Please, check your emails again. I have forwarded it.

Well...I don't know what to tell you. As the email admin, I've searched the entire mail flow log prior to any filtering for anything coming from devart.com in the past week, and other than messages from the list server ([email protected]), our domain hasn't received anything.

Do you have an email address that I can send a message to, and then you can reply to that?

*edit* sent an email to the forum user contact link.