SQL Complete keeps on de-registering itself

[negandhi]

Every time I close SSMS 17.9.1 (happened in prior versions as well) SQL Complete deactivates itself and requests an activation key. Even more annoying, I'm using SQL Complete on two computers and upon entry of the key, it says I'm out of active licenses. Every. Single. Time. So I need to login to the portal, deactivate a license, and re-enter the key which it accepts (until the next time SSMS is started). The two computers don't change hardware configurations so what is going on?

[alexa]

We added an extra slot for you, so you shouldn't experienced such a problem anymore.

Please let us know if any questions arise.

[negandhi]

Thank you, but why does SQL Complete keep on deactivating itself? It's not like the hardware configurations keep changing.

[alexa]

This may happen when connecting a removable hard drive, for example, SSD.

The license of dbForge is bound to the specific HardwareID that is generated by dbForge basing on the motherboard, CPU, HDD of the PC that dbForge is installed on. Changing of the HardwareID causes the activation to reset to the Trial period.