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SSMS 18 GA is hanging at startup, how to know if it is because of sqlcomplete ?

Posted: Mon 27 May 2019 07:21
by babaluga
Hello,

Everything is in the subject. At startup, SSMS 18 GA stops responding. Can I disable SQL Complete only for this version to see if it is the problem, or do I have a way of logging or debugging it ?
Thanks

Re: SSMS 18 GA is hanging at startup, how to know if it is because of sqlcomplete ?

Posted: Mon 27 May 2019 13:50
by alexa
You can uninstall dbForge selecting the 'Registry options' and 'Configuration files' options only on the 'Uninstall options' page of the Uninstall wizard with the purpose to find out if that's the problem.

Re: SSMS 18 GA is hanging at startup, how to know if it is because of sqlcomplete ?

Posted: Mon 27 May 2019 19:48
by Sam Whiten
I installed the latest update (6.1.59) earlier today and since then SSMS (15.0.18118.0) hung on startup each time. Uninstalling it completely fixed it. I reinstalled the previous version (6.1.13 ) and now it's back to work as normal. Something is obviously wrong with 6.1.59.

Re: SSMS 18 GA is hanging at startup, how to know if it is because of sqlcomplete ?

Posted: Tue 28 May 2019 05:21
by alexa
Thank you for the reply.

Could you please also send us the system information generated by clicking the 'Send Info' button in the 'System Info Report Contents' window invoked by selecting 'SQL Complete -> Help -> About...' from the main menu of SSMS and then clicking the 'View System Info' button in the dialog?

Re: SSMS 18 GA is hanging at startup, how to know if it is because of sqlcomplete ?

Posted: Tue 28 May 2019 06:12
by alexa
Could you please answer the following questions:
1. Are you using the Documents Sessions feature? If so, what's the approximate amount and size of the documents is restored?
2. Is Document Outline open upon starting SSMS?
3. What the version of the server you are connecting to?
4. What's the size of the file ExecutedQueries.db located in:

Code: Select all

C:\Users\<UserName>\AppData\Roaming\Devart\dbForge SQL Complete\ExecutedQueries\
5. Do you have other versions of SSMS 2018 installed? Is there the same problem?
6. How many object does the database contain?

Re: SSMS 18 GA is hanging at startup, how to know if it is because of sqlcomplete ?

Posted: Tue 28 May 2019 11:29
by alexa
Please ignore the previous questions.

We were able to reproduce this issue and will fix it soon.

Re: SSMS 18 GA is hanging at startup, how to know if it is because of sqlcomplete ?

Posted: Tue 28 May 2019 20:47
by Sam Whiten
Great. Thank you.

Re: SSMS 18 GA is hanging at startup, how to know if it is because of sqlcomplete ?

Posted: Wed 29 May 2019 06:59
by babaluga
Hello,

Great. About your questions, it hangs regardless, even if I'm not connecting to a server. If I start SSMS, cancel the connection that is proposed to me, one second after that, SSMS stops responding.

Re: SSMS 18 GA is hanging at startup, how to know if it is because of sqlcomplete ?

Posted: Wed 29 May 2019 07:31
by babaluga
One more thing : SQL Complete 6.1.59 is regularly hanging Visual Studio 2019 for about 9 seconds in my SSDT project.

Re: SSMS 18 GA is hanging at startup, how to know if it is because of sqlcomplete ?

Posted: Wed 29 May 2019 10:22
by alexa
We will notify you once the new product build with the fixes is available for downloading.

Re: SSMS 18 GA is hanging at startup, how to know if it is because of sqlcomplete ?

Posted: Wed 12 Jun 2019 19:00
by Sam Whiten
I believe it has been fixed with 6.1.72.

Re: SSMS 18 GA is hanging at startup, how to know if it is because of sqlcomplete ?

Posted: Fri 14 Jun 2019 12:41
by alexa