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Symantec detects an issue in latest version
Posted: Mon 08 Sep 2014 07:56
by sebeto
Symantec Endpoint finds an issue and prevents the installation of SQL Complete in the latest version. Isn't there anything you can do to prevent that (it's not the first version having this issue)? That's really bothering as it prevents the install if you can't turn that off.
Cheers
Re: Symantec detects an issue in latest version
Posted: Mon 08 Sep 2014 11:40
by alexa
This is a known issue of Symantec falsely detecting dbForge as a suspicious software.
We reported this false-positive detection to Symantec earlier.
Currently, we suggest you to disable Symantec while installing dbForge or to add products to Symantec's exception list.
We do confirm that the files downloaded from
http://www.devart.com/ or Registered User's Area do not contain any malware, so you can run the files downloaded from the websites with no risk.
Re: Symantec detects an issue in latest version
Posted: Thu 20 Nov 2014 01:22
by sebeto
Hi,
Still a pain in SQL Complete 4.8
Isn't there a way you could use
https://submit.symantec.com/whitelist/ or contact them to fix this issue once and for all, or maybe follow their advice to avoid false positives ("Note: To prevent false positive detections we strongly recommend vendors to digitally sign their software with a class 3 digital certificate")? It does no good to the repute of your product to have to get our IT to install it because it gets detected as a virus...
Re: Symantec detects an issue in latest version
Posted: Thu 20 Nov 2014 10:32
by alexa
We did contact them several times previously and they just promised to sort this out.