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Can't Update to 4.5.188

Posted: Fri 18 Apr 2014 14:53
by mxfanatic
I am having troubles updating to 4.5.188 from 4.5.178.

The Product Update Manager tells me that 188 is available, but when I click the update button it only downloads the 178 version again. Does anyone else have this issue? Is there another way to download 188 paid?

MXFanatic

Re: Can't Update to 4.5.188

Posted: Mon 21 Apr 2014 11:03
by alexa
If you are a registered user and your subscription is not expired, you can download the latest product build from Registered User's Area at http://secure.devart.com using your personal login and password.

Re: Can't Update to 4.5.188

Posted: Mon 05 May 2014 19:06
by redhat
Yes. I noticed this 2 months ago, and my subscription had not expired.
It started happening after I upgraded my computer to Windows 8 (fresh install of OS, SQL Server management studio, and SQLComplete).

Could not upgrade to 4.5.188, and now can't upgrade to 4.6.19

I sent a note to support about this two. Ever get a resolution?

Re: Can't Update to 4.5.188

Posted: Mon 05 May 2014 19:16
by redhat
OK--
Now I understand. The autodownload process has been discontinued.
I just downloaded the current version manually, and it installed fine.

Re: Can't Update to 4.5.188

Posted: Tue 06 May 2014 09:32
by alexa
Unfortunately, we were not able to reproduce this issue.

Please let us know if it happens with the next product build.