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Unable to update to 4.0.54

Posted: Sat 22 Dec 2012 19:28
by TonyK
Hi. I recently tried to update and was given an error message saying that my credentials were incorrect. I noticed elsewhere in the forum that another user had the same problem and support staff emailed separate credentials. I would like to update as well.

I have generated a support ticket as well but unfortunately I lost the email with my developer id so was unable to include it there. I can access the member area as well but it doesn't show 4.0.54 listed there..

Any help would be appreciated..

Thanks,
Tony

Re: Unable to update to 4.0.54

Posted: Tue 25 Dec 2012 09:43
by Devart
Dear Tony,

thank you for your inquiry.
We emailed you updated credentials.

Devart team wishes you all the best in the New year!!

Regards,
Devart Support