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Cannot update SQL complete 3.5.83 to 4.0.54
Posted: Fri 21 Dec 2012 01:16
by davidoxley
Hi,
Sql Complete tells me there is a new version to download, but, I get the following error when I try:
"Product update failed: There is no access to the site or invalid login or password"
I can login to the registered users area using my credentials, but it only allows me to download version 3.5.83.
I bought the product in May 2012.
Help!
Re: Cannot update SQL complete 3.5.83 to 4.0.54
Posted: Fri 21 Dec 2012 13:17
by Devart
Dear David,
We emailed you credentials to download the new version.
Merry Christmas and all the best in the New Year!
Janet,
Devart Team
Re: Cannot update SQL complete 3.5.83 to 4.0.54
Posted: Fri 21 Dec 2012 15:57
by kamiller42
I am having the same problem. It worked once when I went to 0.53 but is now failing. Web site d/l link does not reflect latest version. I bought in Sept 12. I wrote support via web site and haven't heard back.
Re: Cannot update SQL complete 3.5.83 to 4.0.54
Posted: Fri 21 Dec 2012 19:32
by rrankins
I too am getting the same error and can only download the 3.5.83 version from the registered users area.
Hoping to hear back from here or via the support page where I submitted a request.
Re: Cannot update SQL complete 3.5.83 to 4.0.54
Posted: Fri 28 Dec 2012 07:29
by Nikolay
Have same problem, can you hel me?
In registred users are i can download only 3.5.83 version.
Re: Cannot update SQL complete 3.5.83 to 4.0.54
Posted: Fri 28 Dec 2012 16:32
by Devart
Nikolay wrote:Have same problem, can you hel me?
In registred users are i can download only 3.5.83 version.
Dear Nikolay,
please send to our sales team your license number or registration emmail address and name to check.
Regards,
Devart Support