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Build 4.1.5 not yet available in registered user area!?
Posted: Fri 02 Mar 2012 20:14
by stevel
Build 4.1.5 announced on forum as available for download but not yet available in registered user area..
Please upload urgently.
Posted: Sat 03 Mar 2012 08:12
by AndreyZ
Hello,
If you cannot download UniDAC 4.1.5 from Registered Users' Area, it means that your subscription expired. You should renew it here (on the Renewals & Upgrades tab, in the Subscription Renewals section):
http://www.devart.com/unidac/ordering.html . After subscription renewal you will be able to download UniDAC 4.1.5 from Registered Users' Area.
Posted: Sat 03 Mar 2012 09:22
by stevel
Followed up via email.
Bests,
Steve
Posted: Sat 03 Mar 2012 11:03
by ASKtec
Great, i have a vailid subscription and could not download the UNIDAC 4.1.5... i only see the 4.1.4 in Registred Users Area.
I have send now emails to Devart and no answer yet
Is there a chance to get a answer at the weekend?
Posted: Sat 03 Mar 2012 11:28
by AndreyZ
I've redirected your question to our sales department.
Posted: Sat 03 Mar 2012 12:16
by Devart
ASKtec wrote:Great, i have a vailid subscription and could not download the UNIDAC 4.1.5... i only see the 4.1.4 in Registred Users Area.
I have send now emails to Devart and no answer yet
Is there a chance to get a answer at the weekend?
Using your credentials you should download the last build Version 4.1.5 (02-Mar-2012).
Please try to re-login.
If not, please email your license number to our sales team.
Regards,
Devart Support
Posted: Sat 03 Mar 2012 16:10
by ASKtec
I have send now the third eMail to the sales team. The re-login will not work... i only see Version 4.1.4 ...
Thanks.
Posted: Sat 03 Mar 2012 19:18
by Uli65
ASKtec wrote:Great, i have a vailid subscription and could not download the UNIDAC 4.1.5... i only see the 4.1.4 in Registred Users Area.
I have send now emails to Devart and no answer yet
Is there a chance to get a answer at the weekend?
I have the same problem, a valid subscription but I only see the version 4.1.4 in the Registred Users Area
Posted: Mon 05 Mar 2012 09:52
by HarryS
I'm a owner of a valid subscription and I can't see 4.1.5 too! A one year subscription from May 2011 lasts till May 2012, I think.
Posted: Tue 06 Mar 2012 08:12
by Devart
ASKtec wrote:Great, i have a vailid subscription and could not download the UNIDAC 4.1.5... i only see the 4.1.4 in Registred Users Area.
I have send now emails to Devart and no answer yet
Is there a chance to get a answer at the weekend?
Unfortunately, no emails from your address. Please email your license No to our sales team.
Regards,
Devart Support
Posted: Wed 07 Mar 2012 08:45
by xalion
I also send sales team my license number ,
but four days later,still no answer!!
Posted: Wed 07 Mar 2012 09:05
by ael
Hello,
Same problem (licence purchased on September 10 2011) here. I've used the contact form to ask the sales dept. for help.
Posted: Thu 08 Mar 2012 06:59
by xalion
why nobody response about it????
Posted: Thu 08 Mar 2012 07:14
by ael
Hello,
I contacted the sales dept. and got a quick answer, did you try contacting them with your licence number?
Posted: Thu 08 Mar 2012 07:22
by xalion
yes . I send license number to them,but no answer.