Getting this error( SSH CHannel ERROR:Unsupported file attributes data) when client tries to upload file

Discussion of open issues, suggestions and bugs regarding network security and data protection solution - SecureBridge
tcaduto12068
Posts: 131
Joined: Wed 17 Aug 2016 05:57

Re: Getting this error( SSH CHannel ERROR:Unsupported file attributes data) when client tries to upload file

Post by tcaduto12068 » Wed 10 Apr 2019 16:46

They get error code 255 and I see this in the log:

SSH CHannel ERROR:Unsupported file attributes data

tcaduto12068
Posts: 131
Joined: Wed 17 Aug 2016 05:57

Re: Getting this error( SSH CHannel ERROR:Unsupported file attributes data) when client tries to upload file

Post by tcaduto12068 » Thu 11 Apr 2019 15:28

Well you won't believe this but I got the directory listings working by setting the
RequestFileSecurityAttribute event to this:

Attributes.Permissions:=[pR_USR, pW_USR, pR_GRP, pW_GRP];
Attributes.Owner:='SFT_User';
Attributes.Group:='SFT_Group';

That reflection client did not like whatever the default event was sending back when run on a windows server.
I have no idea why.

I am having them test again after I made this change, it might work even for the older client now.

tcaduto12068
Posts: 131
Joined: Wed 17 Aug 2016 05:57

Re: Getting this error( SSH CHannel ERROR:Unsupported file attributes data) when client tries to upload file

Post by tcaduto12068 » Thu 11 Apr 2019 15:54

Didn't help with their older reflection client but the newest windows one now works perfectly.

ViktorV
Devart Team
Posts: 2806
Joined: Wed 30 Jul 2014 07:16

Re: Getting this error( SSH CHannel ERROR:Unsupported file attributes data) when client tries to upload file

Post by ViktorV » Fri 12 Apr 2019 10:03

Unfortunately, we can't reproduce the issue as we can’t get the Reflection for Secure IT version of the corresponding version of your client.
Therefore, to be able to investigate this behavior, if it is possible, please ask your client to throw you a Reflection for Secure IT setup file and send it to us using the contact form https://devart.com/company/contactform.html

tcaduto12068
Posts: 131
Joined: Wed 17 Aug 2016 05:57

Re: Getting this error( SSH CHannel ERROR:Unsupported file attributes data) when client tries to upload file

Post by tcaduto12068 » Fri 12 Apr 2019 16:34

I was just using the trial version they have available for download.

ViktorV
Devart Team
Posts: 2806
Joined: Wed 30 Jul 2014 07:16

Re: Getting this error( SSH CHannel ERROR:Unsupported file attributes data) when client tries to upload file

Post by ViktorV » Mon 15 Apr 2019 07:17

Please specify if you have problems only with Reflection for Secure IT 8.0.1.74 under Unix, or do you have problems with other versions of Reflection for Secure IT? If only with Reflection for Secure IT 8.0.1.74 under Unix, is it possible to get the installation file for this version?

tcaduto12068
Posts: 131
Joined: Wed 17 Aug 2016 05:57

Re: Getting this error( SSH CHannel ERROR:Unsupported file attributes data) when client tries to upload file

Post by tcaduto12068 » Tue 30 Apr 2019 14:02

Hi,
You can get the Unix install as a trial as well but only for redhat or SUSE. No install for ubuntu.
My corporate environment is super locked down and I can only install the windows trial version but I assume they are the same.

ViktorV
Devart Team
Posts: 2806
Joined: Wed 30 Jul 2014 07:16

Re: Getting this error( SSH CHannel ERROR:Unsupported file attributes data) when client tries to upload file

Post by ViktorV » Tue 07 May 2019 10:49

We have used Reflection for Secure IT 8.0.2.138 on x86_64-suse-linux-gnu for testing purpose. We coudn’t reproduce the issue with that version.

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