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Protocol Error: Message Length is Invalid

Posted: Wed 27 Feb 2019 13:58
by jacques.pieterse
Hello,

I am getting the following error with an FTPS

Protocol Error: Message Length is Invalid:

It is a Explicit TTLS connection, Auth Command acAuto, TLSMode tmRequireExplicitTLS.

I can CONNECT, but get this error on LOGIN.

Is there other settings that I can try / that I am missing.

Regards,

Re: Protocol Error: Message Length is Invalid

Posted: Wed 27 Feb 2019 15:34
by ViktorV
Unfortunately, we could not reproduce the issue.
To investigate the issue, please provide us with test access to your server. If possible, send us the required data for connection using the contact form https://devart.com/company/contactform.html

Re: Protocol Error: Message Length is Invalid

Posted: Thu 28 Feb 2019 07:32
by jacques.pieterse
Hello Viktor

I have uploaded a test app and detail as requested.

Thanks in advance.

Re: Protocol Error: Message Length is Invalid

Posted: Thu 28 Feb 2019 15:18
by ViktorV
Unfortunately, your email came without attachments. Please upload your attachments to the free file sharing service and send the link to us using the contact form https://devart.com/company/contactform.html

Re: Protocol Error: Message Length is Invalid

Posted: Fri 01 Mar 2019 12:52
by jacques.pieterse
Hello Victor,

I have logged a request via the contact form and have provided a link.

Regards,

Re: Protocol Error: Message Length is Invalid

Posted: Fri 01 Mar 2019 14:18
by ViktorV
Thank you for the information. We have reproduced the issue and investigation is in progress. We will inform you when we have any results.

Re: Protocol Error: Message Length is Invalid

Posted: Mon 01 Apr 2019 15:18
by ViktorV
Thanks for the information. We reproduced the issue and it will be fixed in the next build of SecureBridge.