Protocol Error: Message Length is Invalid

Discussion of open issues, suggestions and bugs regarding network security and data protection solution - SecureBridge
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jacques.pieterse
Posts: 5
Joined: Tue 19 Feb 2019 05:52

Protocol Error: Message Length is Invalid

Post by jacques.pieterse » Wed 27 Feb 2019 13:58

Hello,

I am getting the following error with an FTPS

Protocol Error: Message Length is Invalid:

It is a Explicit TTLS connection, Auth Command acAuto, TLSMode tmRequireExplicitTLS.

I can CONNECT, but get this error on LOGIN.

Is there other settings that I can try / that I am missing.

Regards,

ViktorV
Devart Team
Posts: 2793
Joined: Wed 30 Jul 2014 07:16

Re: Protocol Error: Message Length is Invalid

Post by ViktorV » Wed 27 Feb 2019 15:34

Unfortunately, we could not reproduce the issue.
To investigate the issue, please provide us with test access to your server. If possible, send us the required data for connection using the contact form https://devart.com/company/contactform.html

jacques.pieterse
Posts: 5
Joined: Tue 19 Feb 2019 05:52

Re: Protocol Error: Message Length is Invalid

Post by jacques.pieterse » Thu 28 Feb 2019 07:32

Hello Viktor

I have uploaded a test app and detail as requested.

Thanks in advance.

ViktorV
Devart Team
Posts: 2793
Joined: Wed 30 Jul 2014 07:16

Re: Protocol Error: Message Length is Invalid

Post by ViktorV » Thu 28 Feb 2019 15:18

Unfortunately, your email came without attachments. Please upload your attachments to the free file sharing service and send the link to us using the contact form https://devart.com/company/contactform.html

jacques.pieterse
Posts: 5
Joined: Tue 19 Feb 2019 05:52

Re: Protocol Error: Message Length is Invalid

Post by jacques.pieterse » Fri 01 Mar 2019 12:52

Hello Victor,

I have logged a request via the contact form and have provided a link.

Regards,

ViktorV
Devart Team
Posts: 2793
Joined: Wed 30 Jul 2014 07:16

Re: Protocol Error: Message Length is Invalid

Post by ViktorV » Fri 01 Mar 2019 14:18

Thank you for the information. We have reproduced the issue and investigation is in progress. We will inform you when we have any results.

ViktorV
Devart Team
Posts: 2793
Joined: Wed 30 Jul 2014 07:16

Re: Protocol Error: Message Length is Invalid

Post by ViktorV » Mon 01 Apr 2019 15:18

Thanks for the information. We reproduced the issue and it will be fixed in the next build of SecureBridge.

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