Order paid for three days ago - not received

Discussion of open issues, suggestions and bugs regarding database management and administration tools for MySQL
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CMTpeter
Posts: 2
Joined: Mon 18 Dec 2006 05:28

Order paid for three days ago - not received

Post by CMTpeter » Mon 18 Dec 2006 05:42

Ordered the mySQL developer and myDAC - paid for it and dont get it delivered after three days?
In these days of intelligent online ordering - it is very unfortunate that a software developer like crlab does not have provision for: once paid online you get an immediate online download!!!
A little PHP scripting would do the trick!!
Usually most other providers cater for such option.

CRLAB makes ordering and component delivery very inconvenient and frustrating!

Just hope the components I paid for will ever arrive and their after sales service imporves.

regs

Peter

Devart
Site Admin
Posts: 3974
Joined: Tue 26 Oct 2004 13:51

Post by Devart » Mon 18 Dec 2006 13:45

Thank you for registering our products.
Now we process orders manually due to a great number of fraud payments.
As a rule we deliver registration materials within one day and try to keep within 48 hours declared in the registration email from ShareIt!
Unfortunately we received notification about your payment on Saturday evening and have already sent you registration materials.
Please note that we don't process orders on days off.
Let me apologise for inconvenience.

Core Lab Sales

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