Can't activate after v9.0.304 upgrade?

Discussion of open issues, suggestions and bugs regarding database management and administration tools for MySQL
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ShepherdKai
Posts: 1
Joined: Tue 20 Apr 2021 11:54

Can't activate after v9.0.304 upgrade?

Post by ShepherdKai » Tue 20 Apr 2021 11:55

After upgrading to the current version (9.0.304) as prompted I keep being told that 'that I have exceeded the number of application copies for one license.' after pasting my key in for activation. Using a Windows 10 machine, if that makes any difference.essay writer

I've tried contacting support using the online form nearly 2 weeks ago and have still received no reply.

For some reason, when I log into the DevArt website and go to 'licenses' it says there are none associated with my account, although I have a license number + key in the email in my inbox with an expiry date of Jan '21 and I certainly paid for it.

Has anyone got any ideas because I've now only got 18 days of the trial left and I can't afford to be without this software.

Thanks in advance
Last edited by ShepherdKai on Sun 25 Apr 2021 08:30, edited 2 times in total.

dzhanhira
Devart Team
Posts: 239
Joined: Mon 26 Oct 2020 13:49

Re: Can't activate after v9.0.304 upgrade?

Post by dzhanhira » Wed 21 Apr 2021 14:00

Unfortunally, we don't got any ticket from your email.

Could you please clarify with which email did you bought a license.

If you don't want to share your personal information, you can write an email to [email protected] or just create a ticket with an issue.

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