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Import data crashes DBForge
Posted: Thu 02 May 2019 18:30
by monod
After 2 years of intense usage, DBForge suddenly crashes right after I try to import data. A blank window pops up, DBForge freezes and automatically closes.
Any clues ?
Re: Import data crashes DBForge
Posted: Fri 03 May 2019 07:37
by .jp
Hello,
Thanks for the post and sorry for the issue you've found in our product.
To eliminate the problem we need a bit more information.
Could you please provide the following:
1) Full server version (is it MySQL or MariaDB?);
2) Full version and name of the Devart product you're using;
3) The type of a file you're imported in a table (a size of the file and DDL of the table would be great to know also);
4) Screenshot of the product's freezes and/or a text of an error;
5) Steps to reproduce the crashes if you recollect them would be also useful.
Looking forward to your reply.