After 2 years of intense usage, DBForge suddenly crashes right after I try to import data. A blank window pops up, DBForge freezes and automatically closes.
Any clues ?
Import data crashes DBForge
Re: Import data crashes DBForge
Hello,
Thanks for the post and sorry for the issue you've found in our product.
To eliminate the problem we need a bit more information.
Could you please provide the following:
1) Full server version (is it MySQL or MariaDB?);
2) Full version and name of the Devart product you're using;
3) The type of a file you're imported in a table (a size of the file and DDL of the table would be great to know also);
4) Screenshot of the product's freezes and/or a text of an error;
5) Steps to reproduce the crashes if you recollect them would be also useful.
Looking forward to your reply.
Thanks for the post and sorry for the issue you've found in our product.
To eliminate the problem we need a bit more information.
Could you please provide the following:
1) Full server version (is it MySQL or MariaDB?);
2) Full version and name of the Devart product you're using;
3) The type of a file you're imported in a table (a size of the file and DDL of the table would be great to know also);
4) Screenshot of the product's freezes and/or a text of an error;
5) Steps to reproduce the crashes if you recollect them would be also useful.
Looking forward to your reply.