Node crashes on new user account

[priestriversystems]

I have a node.js app hitting mysql on a server. When I use the root password, all goes well. When I create an account for this app and specify the account, the app is crashing, it doesnt seem to be making a connection. Ive tried giving the account global priviledges and object priviledges to a specific table, and that doesnt seem to make a difference. When I try to give the account Role permissions I get a "Access denied for user 'root'@'%' " dialog message. Does this tell you anything, or give you an idea of anything else to try?
Thanks

[alexa]

Could you please provide us the full name and version of the product?

[priestriversystems]

dbForge Studio for MySQL vers 6.0.622
MySQL Server 5.5

[alexa]

Please try the latest version 6.3 https://www.devart.com/dbforge/mysql/st ... nload.html

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