Devart Forums

Hello,
when i check for updates, the application tells me that a version .189 is available, but when I try to update, I have a message box saying Product update failed: there is no access to the site or invalid login or password, even if I use my registered usernasme and password.
When I log on to the Registered users area, I can only download the .151 version.
Where can I download the .189 version?
Patrick

Hello Patrick,

we sent you credentials to download the new version.
For further assistance please contact our sales team.

Regards,
Devart Support

Hello.
i have the same issue. i can't use my creditential in dbforge studio to download the 189.
i can download the 151 in the web site without problems.

Another thing strange.
we must have 3 login passwords in devart.
1 to login to devart website
1 other to download software
1 other for the forum....
it'll be very nice to have just one for all. Best regards

Same here - I e-mailed support about it over 2 days ago and still haven't heard anything

Good idea about combining the logins - it would make the site seem more joined up.

Hello
can you help us to download the last version (189) please ?
thank you.

bonjour.
pouvez vous faire quelque chose pour nous permettre de telecharger la dernière version depuis notre profil utilisateur svp ?
Je souhaite telecharger la 189 et ne la retrouve pas
merci

dazzknowles wrote:Same here - I e-mailed support about it over 2 days ago and still haven't heard anything

Hello dazzknowles,

Unfortunately we couldn't see your message.
We emailed you credentials to download the new version.

Regards,
Janna
Devart Team

zetaz wrote:Hello
can you help us to download the last version (189) please ?

Hello zetaz,

Thank you for your inquiry, also sent you the updated credentials.
Please download the new version.

Regards,
Janna
Devart Team

Same problem - prompted to update, and no download link is available via the secure download site either.
You guys should be more on the ball with this.