Vertical scrolling via mouse does not work

Discussion of open issues, suggestions and bugs regarding database management and administration tools for MySQL
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cavalier3
Posts: 11
Joined: Thu 19 Apr 2012 00:39

Vertical scrolling via mouse does not work

Post by cavalier3 » Thu 19 Apr 2012 18:22

I recently installed Version 5.0.67 of dbForge for MySQL (trial). I use the following Microsoft mouse: http://www.microsoft.com/hardware/en-us ... mouse-2000

When I try to scroll vertically within dbForge, it either does not work or works sporadically (e.g. scroll a little then stop). I have the same issue with SQL windows, the Output pane, etc. But for some reason the query results work!

Has anyone encountered this issue? Sorry in advance if this is a known/common issue, I was unable to find any references to it when searching this forum.

alexa

Post by alexa » Fri 20 Apr 2012 09:43

Are you experiencing such an issue in other applications?

cavalier3
Posts: 11
Joined: Thu 19 Apr 2012 00:39

Post by cavalier3 » Fri 20 Apr 2012 14:56

Hi Alexa, no I am not experiencing this issue in other applications.

In the output and query result panes, vertical scrolling via the mouse wheel is very smooth (normal). But in the query pane, scrolling either does not work or is "blocky" and jumps around.

Anything else I can do to help isolate this problem?

alexa

Post by alexa » Mon 23 Apr 2012 08:08

We have checked this on mouses of several different vendors and there appear no problem in dbForge Studio for MySQL. We suppose the problem is not connected with dbForge Studio for MySQL. This is the first time our user face such an issue.

cavalier3
Posts: 11
Joined: Thu 19 Apr 2012 00:39

Post by cavalier3 » Mon 23 Apr 2012 17:22

Just seems weird that the problem be confined to a single program. It actually does not scroll correctly in the Code Templates window as well. Does that help you to isolate the problem?

PS - unrelated to this, I updated this morning and all my snippets were erased! Is this by design?

alexa

Post by alexa » Tue 24 Apr 2012 16:48

Just seems weird that the problem be confined to a single program. It actually does not scroll correctly in the Code Templates window as well. Does that help you to isolate the problem?
We will keep investigating the problem.
PS - unrelated to this, I updated this morning and all my snippets were erased! Is this by design?
We were able to reproduce the problem and will fix it in one of the next builds of the dbForge Studio for MySQL.

alexa

Re: Vertical scrolling via mouse does not work

Post by alexa » Mon 21 May 2012 10:10

PS - unrelated to this, I updated this morning and all my snippets were erased! Is this by design?
The issue will be fixed in the next version 5.5 of dbForge Studio for MySQL.

alexa

Re: Vertical scrolling via mouse does not work

Post by alexa » Thu 14 Feb 2013 09:31

We would like to let you know that we have released the beta version 6.0 of dbForge Studio for MySQL: http://www.devart.com/dbforge/mysql/stu ... nload.html

Please let us know if the issue still persists in the new version.

Der_Meister
Posts: 5
Joined: Wed 19 Nov 2014 19:45

Re: Vertical scrolling via mouse does not work

Post by Der_Meister » Wed 04 Feb 2015 03:03

I have the same issue in dbForge Studio Express for SQL Server 4.0.52 and dbForge Studio Express for MySQL 6.3.341.

My colleague has the problem too. We use Microsoft Natural Wireless Mouse 7000 and Microsoft Wireless Mouse 2000.

Everything works fine with Logitech M525 mouse.

alexa

Re: Vertical scrolling via mouse does not work

Post by alexa » Wed 04 Feb 2015 16:06

You could try updating the mouse drivers.

Der_Meister
Posts: 5
Joined: Wed 19 Nov 2014 19:45

Re: Vertical scrolling via mouse does not work

Post by Der_Meister » Mon 09 Feb 2015 04:08

Solved the issue in Microsoft Mouse and Keyboard Center.

http://www.microsoft.com/hardware/en-us ... roll-mouse

dbForge Studio does not support partial line scrolling.

alexa

Re: Vertical scrolling via mouse does not work

Post by alexa » Mon 09 Feb 2015 12:34

Thank you for bringing this to our attention.

We will investigate what we can do with this when developing future product versions.

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