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Firefox can't establish a connection to secure.shareit.com

Posted: Sun 27 Feb 2011 19:13
by nickweavers
Hi, I was trying to purchase the Standard edition of dbForge for MySQL but kept getting:

Unable to connect

Firefox can't establish a connection to the server at secure.shareit.com

It turned out my DynDns was blocking it because the domain is know to host spyware.

You can check this here: http://www.barracudacentral.org/lookups/domain-category

secure.shareit.com is a service of Digital River so I am sure it is reputable, but they should be making sure they keep themselves off these blacklists as they may be losing you customers.

Posted: Mon 28 Feb 2011 19:11
by Devart
Dear nickweavers,

Thank you for provided information.
We forwarded it to share-it! tech support and they promised to resolve this issue in the meantime.
We will let you know soon.
Sorry for inconvenience but we have never met similar problems.

Regards,
Devart Team

Posted: Tue 05 Jul 2011 19:48
by nickweavers
I am unable to get the product to update. I just checked the shareit domain again in http://www.barracudacentral.org/lookups/domain-category and it reports:

The domain name secure.shareit.com was found under the following categories: spyware

I suspect this is why I get the message from dbForge saying there is no access to the site.

My product is still at 5.0.28 and the latest release is 5.0.37 so I would really like to catch up.

What can you advise I do?

Posted: Wed 06 Jul 2011 14:38
by Devart
Hello,

we have just sent you credentials to download the new version.
Please try to download and let us know.

Regards,
Devart Support