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Purchased dbForge4MySQL, but no download or contact. Help?!

Posted: Fri 15 May 2009 01:55
by evanveen
I purchased dbForge for MySQL but recived no instructions from Devart on how/where to download the install file or how to enter a registration code on the trial version. I have sent emails to [email protected] and used their feedback page, but have never received a response in the 10 days since purchase.

Am I expected to download a file or will Devart send me a disc?

Can anyone help please?

Posted: Fri 15 May 2009 08:49
by Devart
Dear evanveen,

Thank you for your order. We sent you the download information on 07-May-2009. Please check your spam filter or provide us with another e-mail address that won't reject our e-mails.

Sorry for the inconvenience.

Regards, Devart Support

Alternate email address

Posted: Sat 16 May 2009 02:56
by evanveen
Could you please send the email to [email protected] - thanks in advance.

Posted: Mon 18 May 2009 09:31
by Devart
Thank you for provided information, resent.