Version .189

Patrick8639 · Post by **Patrick8639** » Fri 26 Apr 2013 09:03

Hello,
when i check for updates, the application tells me that a version .189 is available, but when I try to update, I have a message box saying Product update failed: there is no access to the site or invalid login or password, even if I use my registered usernasme and password.
When I log on to the Registered users area, I can only download the .151 version.
Where can I download the .189 version?
Patrick

Devart · Post by **Devart** » Tue 30 Apr 2013 15:56

Hello Patrick,

we sent you credentials to download the new version.
For further assistance please contact our sales team.

Regards,
Devart Support

zetaz · Post by **zetaz** » Wed 01 May 2013 14:51

Hello.
i have the same issue. i can't use my creditential in dbforge studio to download the 189.
i can download the 151 in the web site without problems.

Another thing strange.
we must have 3 login passwords in devart.
1 to login to devart website
1 other to download software
1 other for the forum....
it'll be very nice to have just one for all. Best regards

dazzknowles · Post by **dazzknowles** » Thu 02 May 2013 20:21

Same here - I e-mailed support about it over 2 days ago and still haven't heard anything

Good idea about combining the logins - it would make the site seem more joined up.

zetaz · Post by **zetaz** » Mon 06 May 2013 11:50

Hello
can you help us to download the last version (189) please ?
thank you.

bonjour.
pouvez vous faire quelque chose pour nous permettre de telecharger la dernière version depuis notre profil utilisateur svp ?
Je souhaite telecharger la 189 et ne la retrouve pas
merci

Devart · Post by **Devart** » Wed 08 May 2013 18:21

dazzknowles wrote:Same here - I e-mailed support about it over 2 days ago and still haven't heard anything

Hello dazzknowles,

Unfortunately we couldn't see your message.
We emailed you credentials to download the new version.

Regards,
Janna
Devart Team

Devart · Post by **Devart** » Wed 08 May 2013 18:23

zetaz wrote:Hello
can you help us to download the last version (189) please ?

Hello zetaz,

Thank you for your inquiry, also sent you the updated credentials.
Please download the new version.

Regards,
Janna
Devart Team

scottharman · Post by **scottharman** » Sun 12 May 2013 21:12

Same problem - prompted to update, and no download link is available via the secure download site either.
You guys should be more on the ball with this.

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