Purchased dbForge4MySQL, but no download or contact. Help?!

Discussion of open issues, suggestions and bugs regarding database management and administration tools for MySQL
Post Reply
evanveen
Posts: 2
Joined: Fri 15 May 2009 01:22
Location: Canberra, Australia

Purchased dbForge4MySQL, but no download or contact. Help?!

Post by evanveen » Fri 15 May 2009 01:55

I purchased dbForge for MySQL but recived no instructions from Devart on how/where to download the install file or how to enter a registration code on the trial version. I have sent emails to [email protected] and used their feedback page, but have never received a response in the 10 days since purchase.

Am I expected to download a file or will Devart send me a disc?

Can anyone help please?
Top
Devart
Site Admin
Posts: 3974
Joined: Tue 26 Oct 2004 13:51

Post by Devart » Fri 15 May 2009 08:49

Dear evanveen,

Thank you for your order. We sent you the download information on 07-May-2009. Please check your spam filter or provide us with another e-mail address that won't reject our e-mails.

Sorry for the inconvenience.

Regards, Devart Support
Top
evanveen
Posts: 2
Joined: Fri 15 May 2009 01:22
Location: Canberra, Australia

Alternate email address

Post by evanveen » Sat 16 May 2009 02:56

Could you please send the email to [email protected] - thanks in advance.
Top
Devart
Site Admin
Posts: 3974
Joined: Tue 26 Oct 2004 13:51

Post by Devart » Mon 18 May 2009 09:31

Thank you for provided information, resent.
Top
Post Reply

Return to “dbForge for MySQL”