DBForge cant connect to my DB but MySQLWorkBench can

[ntlam121]

Hi everybody,
I am using DBForge, today when I try to connect my remote DB, DBForge said :

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dbForge Studio Express for MySQL
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Access denied for user 'msb'@'10.2.142.51' (using password: YES)
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OK
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But when I try with MySqlWorkBench, it can connect. I think server was used command "GRANT ALL PRIVILEGES...", because WB can connect to. I prefer using DBForge to using WB. Please help me. Thank you.

[alexa]

The error message 'msb'@'10.2.142.51 (using password: YES)' means that there is a connection to your server, but the access for the user msb from the IP-address 10.2.142.51 is forbidden.

Therefore, you need to create the user msb@%.

Please also check that you are using the same user msb and connecting from the same machine having IP address 10.2.142.51 when successfully establishing a connection with MySqlWorkBench.

[ntlam121]

The error message 'msb'@'10.2.142.51 (using password: YES)' means that there is a connection to your server, but the access for the user msb from the IP-address 10.2.142.51 is forbidden.

Therefore, you need to create the user msb@%.

Please also check that you are using the same user msb and connecting from the same machine having IP address 10.2.142.51 when successfully establishing a connection with MySqlWorkBench.

Im sure that I used same account for DBForge and WB, because I only know one account for this server

[alexa]

Could you please let us know whether you are using SSH or HTTP tunneling when connecting to the MySQL server?

Also, please try to double-check that you are entering a correct password for the user msb.