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DbForge crashes after a while

Posted: Fri 16 Mar 2018 02:39
by valthor
I'm running DbForge for Oracle (64 bit) and it crashes every now and again without any apparent reason.
Here's the info from the Event Viewer;
Faulting application name: dbforgeoracle.exe, version: 3.10.12.0, time stamp: 0x58f9d85a
Faulting module name: ucrtbase.dll, version: 10.0.16299.248, time stamp: 0xe71e5dfe
Exception code: 0xc0000409
Fault offset: 0x000000000006b79e
Faulting process id: 0x4c0c
Faulting application start time: 0x01d3bc5fe0b087c6
Faulting application path: C:\Program Files\Devart\dbForge Studio for Oracle\dbforgeoracle.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 2e750664-dc0e-4a7d-b8fc-c87f63357638
Faulting package full name:
Faulting package-relative application ID:

Re: DbForge crashes after a while

Posted: Fri 16 Mar 2018 15:03
by AlexandrS
Hello,

Thank you for contacting Devart support team.

Have you tried to re-install the app or run it after PC reboot? Does it crash abruptly after launching or when running queries?

I look forward to hearing from you.

Best regards,
Alexander

Re: DbForge crashes after a while

Posted: Fri 16 Mar 2018 16:39
by valthor
Yeah, I've tried that.
When it crashes, it's usually when running queries, or when it has been unused for a while. Not on startup.

My colleague has the same issue, he has a separate installation of the program.

Re: DbForge crashes after a while

Posted: Mon 19 Mar 2018 08:59
by alexa
We will fix this issue in the next product version and will notify you once it's available for downloading.

Re: DbForge crashes after a while

Posted: Thu 22 Mar 2018 09:47
by valthor
Fantastic, thank you !

Re: DbForge crashes after a while

Posted: Thu 30 Aug 2018 14:35
by gercyc
alexa wrote: Mon 19 Mar 2018 08:59 We will fix this issue in the next product version and will notify you once it's available for downloading.
When the new version will be released? Every day my dbforge is closed because this bug.

Re: DbForge crashes after a while

Posted: Thu 30 Aug 2018 15:16
by alexa
It should be released within a month's time.