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?Registered Users Area?

Posted: Tue 22 Jun 2010 18:04
by WarMacre
I know not of any place on this forum where this would be better suited, so here it is.

In this thread (http://www.devart.com/forums/viewtopic.php?t=18027) a Devart Team Member references a "Registered Users' Area" for users with a valid subscription - which I am.

So, I'm wondering, where is this elusive area where I can download the latest versions of dotConnect for MySQL?

I've looked and I've searched and I've wondered aimlessly around the site to no avail. Does it exist? And if so am I blacklisted from this area? :wink:

Best Regards
WarMacre

Posted: Wed 23 Jun 2010 09:01
by StanislavK
Registered Users' Area can be accessed at
http://secure.devart.com/
The credentials should have been sent to you when you've registered for dotConnect for MySQL. In case you don't have them, please contact our Sales department: sales * devart * com . Please specify your license number in the letter.

Posted: Wed 23 Jun 2010 09:26
by WarMacre
Thanks for the link. However, with the username and password that I recieved when I subscribed I can only see version 5.50.79.

Some time back one of your colleagues provided me with another username and password and I could access a more up-to-date version, but wouldn't it be easier to create a user account for subscribed users whereby they can access the latest updates using static credentials?

If this is already in-place, why haven't I been provided with this info?

Thanks.

Posted: Wed 23 Jun 2010 10:10
by Devart
Dear WarMacre,

We have just sent you login info to download the new version.

Regards,
Devart Support

Posted: Wed 23 Jun 2010 11:20
by WarMacre
Thank you for your prompt response. Great service!

Active subscription, Need to download latest version

Posted: Thu 05 Aug 2010 21:18
by bgoodwin
I have this same issue-- when I go to http://secure.devart.com/ and login with the info sent to me, I only see version 5.50.79. Can you also send me info on how to get the latest version?

Thanks.

Posted: Fri 06 Aug 2010 10:17
by Devart
Hello bgoodwin,

We emailed you upgrade information.

Regards,
Devart Support