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Problem with sales
Posted: Mon 12 Nov 2012 14:12
by dantonov
Hi,
I have bought a "dbExpress driver for SQL server Standard with source code Subscription single license".
Order N: 428157505 dated 05.11.2012.
There is a delivery date: "no later then 07.11.2012".
I don't have received an email with registration information and i can't download the product.
I have written to
[email protected] but I have no response!
Please, help!
Best regards,
Dimitar Antonov
Re: Problem with sales
Posted: Mon 12 Nov 2012 16:01
by AndreyZ
Hello,
I've redirected your question to our sales department. They will answer you soon.
Re: Problem with sales
Posted: Fri 16 Nov 2012 19:59
by dantonov
Hello!
I continue to have NO response from sales departament.
I have paid for the driver. I don't understand, what happnes?!
Best regards,
Dimitar Antonov
Re: Problem with sales
Posted: Tue 20 Nov 2012 09:09
by AndreyZ
Our sales department answered me that they could not find letters from you to
[email protected] . They sent you an email on 5th of November. Yesterday they sent you an email to the email address specified in your forum account. Please confirm receiving.
If you did not receive our email, please specify your another email where our sales department can send you the registration information.
Re: Problem with sales
Posted: Tue 20 Nov 2012 15:57
by dantonov
Please try at may second email:
[email protected]
Best regards,
Dimitar Antonov
Re: Problem with sales
Posted: Wed 21 Nov 2012 14:29
by AndreyZ
Have you received an answer from our sales department?
Re: Problem with sales
Posted: Wed 21 Nov 2012 15:25
by dantonov
I have checked both emails
[email protected]
and
[email protected]
and there is no email from sales.
Best regards,
Dimitar Antonov
Re: Problem with sales
Posted: Wed 21 Nov 2012 16:30
by AndreyZ
We sent you the registration information again. Please confirm receiving.
Re: Problem with sales
Posted: Wed 21 Nov 2012 18:24
by dantonov
Yes, now I have received the amil!
Thank you!
Best regards,
Dimitar Antonov
Re: Problem with sales
Posted: Thu 22 Nov 2012 08:18
by AndreyZ
I am glad to hear that you received the registration information. If any other questions come up, please contact us.