How do I contact someone at Devart

Babnik42 · Post by **Babnik42** » Thu 16 Feb 2012 10:17

We recently (well not that recent, November 2011) bought debexpress driver for SQLServer and ODAC drivers. We have NOT received the email to be able to download these components. I have tried to contact devart but only received one email back that they were resending the information, but again we never received them. Can I get a contact email please? We are extremely frustrated!

AndreyZ · Post by **AndreyZ** » Thu 16 Feb 2012 10:33

Hello,

I've redirected your question to our sales department. They will answer you soon.

Babnik42 · Post by **Babnik42** » Thu 16 Feb 2012 10:42

If your sales department check their inboxes, they will find an email regarding this I sent yesterday!

Babnik42 · Post by **Babnik42** » Fri 17 Feb 2012 12:38

Still no reply to my email. Do I bombard sales with emails? How do I get the products we have paid for?

Devart · Post by **Devart** » Fri 17 Feb 2012 13:34

Hello,

Please send your order number to sales at devart dot com as we couldn't see DbxSda and DbxOda lisences registered for your email address used at the forum.

Regards,
Devart Support

Babnik42 · Post by **Babnik42** » Mon 20 Feb 2012 14:52

I have just done this again for the umpteenth time. I am hoping to get a reply this time. The licences were not registered with this email. All the information is in the email including the Shareit receipts.

Babnik42 · Post by **Babnik42** » Wed 22 Feb 2012 09:20

As well as myself sending the email, I have got the person who purchased the licences (in his email) to also give it a go. Still nothing. Do sales read their emails?

Devart · Post by **Devart** » Fri 24 Feb 2012 13:41

Hello,

We have just resent you both registration emails to your address used at the forums.
Please check and confirm receiving.

Regards,
Devart Support