Support

Babnik42 · Post by **Babnik42** » Mon 13 Dec 2010 10:53

I am a registered user, and have recently sent a support questions through the website. I have not received an answer yet, and was wondering if the support part of the website is still working. I am wondering about this, as I have always received prompt replies to my queries.

AndreyZ · Post by **AndreyZ** » Mon 13 Dec 2010 12:53

Hello,

Yes, the support part of our website is working. Maybe you didn't specify your e-mail in the feedback form. Please try posting your request again and check that you have set the feedback e-mail correctly.

Babnik42 · Post by **Babnik42** » Mon 20 Dec 2010 11:58

I'm pretty sure that I have entered the correct EMail as I get the confirmation Email from your system. I have since tried again, and still no answer or reply. Only the automatic confirmation. I try to set the Request category as Licensing, but it defaults back to technical every time in the confirmation email.

AndreyZ · Post by **AndreyZ** » Tue 21 Dec 2010 07:18

Please send all answers of our system and the e-mail you used to andreyz*devart*com for investigation.