Devart Forums

Hello,

We are interested on buying the DevArt components, so I was asked to review the components and the company including their support to see if we proceed with it or not. Now I don't have concerns regarding the product so far, but I'm concerned about the support.

I've seen some previous posts where I notice that customers are not being help in more than 2 weeks that raises red flags and concerns me about how viable is this company in the long term.

Is this the normal trend?

Thank you.

Hello IceKiller,

Usually we try to answer on the forum posts within one-two business days,
also you can post your requests from the contacting form at http://www.devart.com/company/contact.html

Regards,
Devart Support